Posts Tagged: "visual merchandising portfolio"

Visual Merchandising for Modern Marketing

In this modern age, our attention spans are falling short of what they once were. A fast-paced, fast-reward world means that we no longer want to sit around waiting – when we want something, we get it, whether that be food, information or entertainment.

This has led to the marketing world having to evolve to suit our need for instant gratification. If brands don’t follow suit then they’ll be left behind. It’s just the way of the marketing world!

How Does Visual Merchandising Fit In?

When it comes to marketing, a lot of ‘old’ techniques are falling out of fashion. They still work, but their priority in the advertising world is slowly declining. Things such as long, wordy editorials and even TV ads – which are usually now impatiently skipped through – have taken a hit from our lack of concentration. Banner ads on social media for a while seemed to be working until research was conducted and, actually, the user’s eyes rarely even flicker onto those ads. This is where visual merchandising comes in.

Unlike these other marketing methods, visual merchandising has certainly passed the test of time and is managing to hold the attention of an audience with a concentration span that is damaging brands. Why? Well, partly because people respond to visuals. Rather than reading a description of an image, we now prefer to see the image (this is shown with the popularity of TV in comparison to the decline in reading books) and visual merchandising does just that. It also allows for people to look at a display for even just a few seconds and be able to absorb the majority of your marketing. They’ll register your logo, your colours, your products and understand your target customer (if your visuals are done right, of course!).

In short, a well-executed visual merchandising display advertises everything you want to your audience in just a few seconds. You can see how this works in the modern day now, can’t you?

Modernising your Visual Merchandising

When looking at your own visual merchandising portfolio of your past displays, ask yourself how it can be improved to fit with this modern marketing approach. Have you got too much text? Does it get your message across? Does it engage, entertain and educate? Most importantly, could someone look at it for just a few seconds and understand your brand? When other marketing methods are failing, it’s important you make the most of visual merchandising and suit it to the new generation of consumers.

If you don’t think your visual merchandising is up to scratch, get in touch with us at VM Design. We can match you with a visual merchandising consultant who’ll pinpoint where you’re going wrong, make the changes you need and improve your brands so you can sit back, relax and watch your business thrive!

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Impact of Visual Merchandising

Customer Experience

Engaging your customers effectively is one of the best forms of promotion and a strong use of promotional material can help customers feel as though they are interacting with a company and obtaining the information they need to know.

An effective way of engaging with your shoppers and leave a positive impression about your shop and your brand is to assist them with their needs when they visit your store. This is very likely to result in future visits and sales from the customer.

Interestingly this engagement is not all about asking the shoppers about their requirements explicitly. The design of the store environment, from all visuals at all locations to the treatment and support of the customers, will all contribute to this.

Impact of Visual Merchandising

First impressions are formed within the first 10 seconds. And, customers remember the worst impression more vividly; not the best impression.

Countless factors affect shoppers’ decisions; from the first glimpse of a product through to its purchase. Research shows that all 5 senses come into play even though sight and hearing are the key ones:

Sight: 83%

Hearing: 11%

Smell: 3.5%

Touch: 1.5%

Taste: 1%

Common mistakes to avoid in Visual Merchandising

Even the small and invisible things influence your customers’ experience and it is very easy to get things wrong without the right knowledge.

Some of the most common visual merchandising mistakes that the store owners and managers make can be classified in 7 categories:

  1. Too much signage
  2. Confusing traffic patterns
  3. Too much propping
  4. Disconnect between exterior window and store contents
  5. Poor lighting
  6. No point of view
  7. Inconsistency in visual executions

As a store owner or manager, if you are not confident with your visual merchandising skills or if you do not have the creative ideas, please contact us for advice. We can provide a wide range of visual merchandising and shop window dressing services. We can also provide bespoke visual merchandising training as well for you and for your staff. Please also check out our visual merchandising portfolio.

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Key retail visual merchandising terms every retailer needs to know

The world of visual merchandising could be very confusing with a lot of specific terminology. If you have ever wondered what certain terms actually mean in the retail and visual merchandising world, we have compiled the definitions of some of the commonly used terms.

Basic Visual Merchandising Terms:

  • Merchandising – using effective presentation techniques to entice customers to purchase products.
  • Fixtures – Shelving, cabinets, tables, rods, counters, stands, easels, forms, and platforms on which merchandise is stocked and displayed for sale in the shop.
  • Optimise – planning, implementing and reviewing steps to improve the likelihood of a purchase being made.
  • Inventory – The items for sale in your store.
  • Layout – The way in which your store is laid out, and how the products are arranged for sale.
  • ROI – Acronym for Return on Investment. This is a way of working out if the money you are investing is profitable.
  • Consumer – a person who purchases goods and services for personal use, or the decision maker for business purchases.
  • POP/POS – This stands for Point of Purchase/Point of Sale. The place where the transaction is complete (and a great place to put impulse products!)

More Advanced Visual Merchandising Terms:

  • Themes – This is the topic of your display. It should represent the message you would like to convey to the shoppers. Consider the way that your products are used, and build your theme around that.
  • Planogram – Shortened to POG, this is a visual representation of the products and services in your shop. Planogram is essentially a model that indicates the best positioning and placement of your merchandise.
  • Hot Spot – A place that customers gravitate to in your store. Place your most profitable items here.
  • Props – Objects added that support the theme of the display. These items are used for building ambience and theme in your shop; they would not be for sale.
  • Sightlines – a line of vision from someone’s eye to what should be seen (determining good or bad visibility). Good merchandising would have long sightlines, so customers can see a lot of the store at once.
  • Ambience – Difficult to put your finger on, but this is the character of a store. Sensory information will combine to create this (I.e. sight, sound, smell, textures)
  • Proportional Merchandising –In simple terms, this is the technique of giving more space to your best sellers and less space to your poor sellers Knowing which items are most profitable, and assigning space to them in your store proportionate to their profitability.
  • Product Engagement – When your customer engages with a product, they pay it more attention, maybe by touching or picking it up. Increased product engagement will lead to increased sales.

For more information and advice on visual merchandising, please contact us. We are proud to be one of the independent visual merchandising companies with a wide ranging visual merchandising portfolio.

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Planning out a Visual Merchandising Project

Before you embark on a new shop window display or shop layout, having a clear plan is very important. Starting such a project without a firm plan is not likely to cost you time but likely to cost you money as well.

Here are 4 key areas you can consider for a successful Visual Merchandising project:

  • Good shop layouts
  • Using the right merchandising style for the product type
  • Incorporating appropriate props and displays to support the product
  • Adding the correct signage and graphics to communicate to the customer

Store Layouts

The right shop layout will encourage customers to explore different products. Consider presenting them with a layout that facilitates a specific traffic pattern. Here are some of the things you will need to consider:

  • Space Planning
  • Segmentation
  • Fixture Layout

Merchandising

This is about choosing the right style for your products. Merchandising focuses on how the shop looks and how the products are styled. Understand who your customers are and how they shop is vital to get this right.

Display

To create high converting displays, you can consider using a number of product display techniques. Below are some aspects that you must keep in mind:

  • Adding interest
  • Adding character
  • Supporting the brand

Graphics

Coordinating signage and graphics with the image of the shop will act as a bridge between your potential customers and your products. Here are some aspect you need to keep in mind while planning out:

  • Add interest
  • Add character
  • Support the brand
  • Communicate
  • Sell

Keep in mind the old adage goes if you fail to plan, you are planning to fail! So, if you need help and advice on your visual merchandising and shop window dressing, please get in touch with us. We have a wide ranging experience in different projects. Please also review our visual merchandising portfolio.

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Bespoke visual merchandising training

Visual merchandising (VM) can develop all areas of store presentation to promote the brand and product range more effectively.

Some experts even describe visual merchandising as helping customers to find products more easily. It can provide inspiration and solutions, advising on product information to customers without the help of a sales person.

It must be noted that successful visual merchandising calls for the right set of skills, insight and a well-informed commercial eye. If you get it right you will see your profits maximise; if you get it wrong it can prove to be costly for your business.

You can certainly unlock the potential of your store and your staff through one of our tailor-made visual merchandising training sessions. Visual merchandising workshops could be a really good way of motivating and up-skilling store owners and staff alike. We can develop a presentation for whatever your requirements are whether it is key VM principles or focusing on a specific area such as window displays. Workshops can be presentation based, hands-on or a combination of both. We can also run training sessions in your shop to allow the staff to learn in their own environment.

Our sessions go far beyond the scope of conventional task-based training; we equip your people with the knowledge, skills and behaviours to seize and maintain the leading creative and technical edge in a highly competitive retail marketplace.

We have wide ranging knowledge and experience in retail VM training from small boutique shops all the way to department stores. We can provide a wide range of VM training and development, from store presentation, visual merchandising and creative display, through to all aspects of brand development, retail brand delivery and brand management.

Please contact us to discuss your bespoke visual merchandising training. Please also check out our visual merchandising portfolio as well.

 

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6 Tips for Better Marketing Your Shop

Visual merchandising and shop window dressing are vital in today’s marketing of the retail shops.

  1. Entice people into your shop

A lot of people tend to focus solely on the online marketing and sometimes they ignore pulling people into their physical shop. It is important that people come into your actual store. Having the personal contact and increase the longevity of the relationship with that customer. Keep in mind that the shop window dressing is incredible important.

  1. Focus on how you sell your merchandise

Throughout the life of your store, you will end up selling a wide range of products and brands. What makes the same customers come back over and over again is the shopping experience you provide.You are in charge of your customers’ experience and, as a result, their loyalty. Do make sure that you invest sufficient time to provide an unforgettable customer experience. Keep in mind that it will pay off.

  1. Sweat the small details

You have to almost obsess about every single detail of the products and the customer experience. If you provide the excellence on every single detail every time, your brand and quality will shine through for a long time.

  1. Do not ever stop researching

With the technology progressing every day, you can get access to a lot of data, which makes your research so much easier. You need to be on the ball about your customers, your competition, your competition’s customer base, local and the national trends. This list goes on and on. The bottom line is that as soon as you take your eye off the research, things are likely to suffer.

  1. Encourage customers to take action

Especially in today’s economic pressures, the customers need some extra motivation to take action. Make sure that you use the calls to action in the right manner to remind customers that some of the deals are limited by time or stock where possible.

  1. Tell a visual story

There is no better way of grabbing people’s attention than having a brilliantly executed window display. If you have good traffic or passers-by, create an interesting window display that tells a story. Treat your shop window display as an invitation to the passerby. A well-designed retail window display can also tickle customer’s curiosity and encourage impulse buying as well.

For further tips and advice on visual merchandising and shop window dressing, please contact VM Design. Please also check out our visual merchandising portfolio as well.

 

 

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Lingerie boutique in Kent

One of our recent visual merchandising projects in Kent:

lingerie window dressing 01

lingerie window dressing 02

 

 

 

 

 

 

 

For help and advice on your visual merchandising needs, please contact us. We also provide bespoke visual merchandising training as well. Please remember to visit our visual merchandiser portfolio.

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Picking the Visual Merchandising consultants

As the visual merchandising consultants, our main aim is to convert people interested in window-shopping into actual paying customers who are willing to spend their money at your store. Needless to say, this drives the sales growth, and the increased sales growth translates into improved revenues and profits for the business.

However, finding the right visual merchandiser for your shop is vital. Understanding your business, your requirements, your budget and constraints is as important as the general visual merchandising knowledge and experience. This is why finding the best visual merchandising consultant is not easy because you need to know what to look for and you need to be willing to carry out a thorough research. A lot of shop owners and managers wonder what they should be looking for when they are hiring a visual merchandising consultant.

At VM Design, we have years of experience in the visual merchandising and window dressing area. We have also been working with a wide range of projects; all the way from chain stores to small boutique shops. You can review some of our previous projects here at our visual merchandising portfolio page. We can also provide details of other projects in our vast portfolio if you so wish.

If you would like to speak to our other customers, we can also put you in touch with other retails owners who we have worked with so that you can get their objective feedback on our services.

We can provide an honest appraisal of your store in its current state and discuss how we can help you improve it.

We have worked across the country have even been providing tailor made visual merchandising training.

Remember finding the right visual merchandising company is important and they need to be right for you. At VM Design, we are confident that we can work with you in transforming your shop.

So, if you are looking for a long-term partner who understands your business and your requirements, please contact us at VM Design.

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Make it easy for your customers to find your products

Our visual merchandising consultants stress how important it is for your customers to be able to easily discover and locate the merchandise in your shop. Also ensure that they have the necessary information they need as well.

Your in shop signage should be clear and concise. If you have too many signs, it can be overwhelming. They could act like a dozen shouting voices, not enough and your customers will not know where to go.

Keep the signs simple and make sure that they reflect your branding. Use fonts and colours that are easily readable from a distance. Do stay away from script or fussy, elaborate styles.

Products need to be presented in a way that the customer can understand exactly what they do and how they help them. This is where good Point of Sale (PoS) and free standing merchandise displays really come in to play.

Point of sale or checkout is the location where a transaction occurs. It is important to use this area to showcase new products, special offers or straight forward purchases, for example socks, water bottles, pens, purses or similar small items that require no thinking.

You can be very creative with the PoS displays but aim to keep them straightforward and bold. There are hundreds of off the shelf display products you can purchase usually in plastic or cardboard.

Be creative with the products themselves. For example, if you were selling say paper napkins, create origami animals from them – instantly more appealing.

Please get in touch with VM Design for a free consultation and remember to check out our visual merchandising portfolio.

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Importance of visual merchandisers

Nowadays retailers’ need to attract highly talented visual merchandisers is increasing every day in order to stay ahead of the market. Visual merchandisers play a very significant role in the sales and profitability of the retail stores. They provide the creativity and innovation to entice your customer to make purchase your goods and services.

Every progressing technology had considerably changed our shopping habits and behaviours; from the way we interact with our favourite brands to the way we research what to buy. With the internet at their finger tips, today’s shoppers are very savvy about your products, the prices and your competitors. If you don’t give your potential customers the opportunity to get what they want, then they can easily go to one of your local or international competitors.

First impressions are very important on the high street, and you get one chance to make a good first impression on your shoppers. You need to decorate your shop front to attract and lure customers into your store, and your high-street shop needs reflect your brand’s culture. It needs to provide the customer with a unique shopping experience.

Don’t forget there are probably thousands of ecommerce sites and online store ready to steal your business. Make sure that you give your customers something that they can only get in your store. Do remember to personalise their experience. Every customer wants to feel valued, unique and cared for when they enter your high street shop. So give recommendations based on their previous visits where possible. In doing so, not only will you expand your visual merchandising site to a personal shopping experience, but also you will position your brand as a trusted provider. Consumers turn to brands they trust first, those they have had a positive experience with, and over time this becomes a habit. Optimising your visual merchandising will have a positive impact to your brand as well.

If you would like further advice on visual merchandising, or if you would like a bespoke visual merchandising training session, please contact us. Please also check out our visual merchandising portfolio.

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